Service Desk
Tenant and visitor service request intake — public reporting form, assignment workflow, and SLA tracking.
Operations · Every building type
What it provides.
service-desk.requests
Service request intake, triage, and assignment.
What an AI copilot can do with it.
Every module publishes its own tools over the Model Context Protocol, so an assistant can act on the building rather than just describe it.
sd_get_tickets
Get a list of service desk tickets (requests). Allows filtering by status. Use this to answer questions like 'what service tickets do we have?' or 'are there any open tenant requests?'. (Building context is automatically injected).
sd_create_ticket
Create a new service desk ticket.
sd_get_statistics
Get service desk ticket statistics.
On a real building
See Service Desk on a real building
We will run it against your floor plans rather than a sample dataset.