Universities
Universities are long-term identity projects. Psychological belonging is as critical as classroom functionality, directly impacting academic performance.
21 jobs · 3 teams
What these teams are trying to do.
21 jobs across 3 teams, from our jobs-to-be-done research with operators of this building type.
Campus Ops2
- Streamline high-volume service requests via digital-native interfacesHigh · Frequent
- Optimize mobile field execution for highly dispersed technician teamsHigh · Constant
General5
- Acquire and demonstrate mastery of skills via varied modalitiesCritical · Constant
- Balance competing demands of class, work, and familyHigh · Constant
- Develop adult identity and personal autonomyHigh · Constant
- Collaborate actively with peers for knowledge creationHigh · Frequent
- Access identity-specific support (Black, Latinx, LGBTQ+, etc. centers)Critical · Frequent
Universal14
- Navigate and find my way efficientlyCritical · Constant
- Feel physically safe and secureCritical · Constant
- Maintain physical comfort for extended periods (temperature, lighting, air quality)High · Constant
- Access clean restrooms quicklyHigh · Frequent
- Manage time effectively and meet deadlinesHigh · Constant
- Access food and beverages convenientlyMedium · Frequent
- Access reliable technology and connectivity (WiFi, charging)High · Constant
- Reduce anxiety and stress associated with the environmentHigh · Constant
- Maintain dignity and privacy (especially in vulnerable physical/emotional states)High · Constant
- Feel valued and recognized as an individual (personalization)Medium · Frequent
- Experience sense of control and autonomy over immediate environmentMedium · Constant
- Build and maintain meaningful relationships and social connectionHigh · Frequent
- Feel sense of belonging and inclusion in the community/environmentHigh · Constant
- Participate in a community and shared purposeMedium · Frequent
See it on yours
Ready to see this on your universitie?
Book a walkthrough against your own floor plans and tenant data.