Stadiums
Stadiums are episodic environments with intense, short-term tribal belonging. The experience must be as an all-day destination to justify the visit.
22 jobs · 6 teams
What these teams are trying to do.
22 jobs across 6 teams, from our jobs-to-be-done research with operators of this building type.
Venue Ops1
- Execute rapid facility conversions between disparate eventsHigh · Occasional
Security1
- Ensure absolute crowd safety under dynamic, high-pressure loadsCritical · Periodic
IT1
- Provide high-bandwidth "second screen" connectivity to 50k+ usersMedium · Periodic
Performance1
- Perform at peak physical potential (Athlete job)Critical · Constant
General4
- Experience thrilling entertainment and spectacleCritical · Occasional
- Express allegiance and identity via team branding/ritualsHigh · Occasional
- Feel part of an intense, temporary collective tribal energyHigh · Occasional
- Extend the 2-hour event into a 6-hour community celebrationMedium · Occasional
Universal14
- Navigate and find my way efficientlyCritical · Constant
- Feel physically safe and secureCritical · Constant
- Maintain physical comfort for extended periods (temperature, lighting, air quality)High · Constant
- Access clean restrooms quicklyHigh · Frequent
- Manage time effectively and meet deadlinesHigh · Constant
- Access food and beverages convenientlyMedium · Frequent
- Access reliable technology and connectivity (WiFi, charging)High · Constant
- Reduce anxiety and stress associated with the environmentHigh · Constant
- Maintain dignity and privacy (especially in vulnerable physical/emotional states)High · Constant
- Feel valued and recognized as an individual (personalization)Medium · Frequent
- Experience sense of control and autonomy over immediate environmentMedium · Constant
- Build and maintain meaningful relationships and social connectionHigh · Frequent
- Feel sense of belonging and inclusion in the community/environmentHigh · Constant
- Participate in a community and shared purposeMedium · Frequent
See it on yours
Ready to see this on your stadium?
Book a walkthrough against your own floor plans and tenant data.